process improvement 
process  noun  a series of actions or steps towards achieving a particular end.
process  verb  1 to perform a series of operations to change or preserve. 2 (In computing) to operate on data by means of a program. 3 To deal with, using an established procedure.
improvement  noun  1 The act of improving. 2 A change or addition that improves. 3 A person or thing that incurs a change for the better.

In order to persuade a person to follow a process it must be rewarding to use. However, most processes are unexciting, poorly documented, and difficult. At Wally Steele Ltd. we can make the unexciting look interesting, the documentation clear, and your processes easy to use. We provide services to:

Enhance or troubleshoot existing processes
Help you develop new processes
Ensure your processes satisfy models like the CMM® and CMMI®
Develop tools to support your processes
Document and Disseminate your processes
Provide you with the tools and the knowledge to maintain and develop your processes and documentation.
CMM® and CMMI® are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.


St. Martin's Place
Church Lane, Preston
tel: 01462 434 022
fax: 01462 431 460
 e-mail: enquiries at
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